BETWEEN A HOTEL STAFF AND HAS CLIENT (HOTEL RESERVATION)
Receptionist : Good morning, Bentani Hotel. May I help you?
Mrs. Venna : Yes, I’d like to book a room, please.
Receptionist : Sure, When whould it be, mam?
Mrs. Venna : September the 01st
Receptionist : How long will you be staying?
Mrs. Venna : 3 days two nights
Receptionist : what kind of room would you like, mam?
Mrs. Venna : Single room with bath and mini bar.
Receptionist : Okay mam, I’ll just check. Yes, we have a room, the 2nd floor with a really splendid view.
Mrs. Venna : Fine. How much is the charge per night?
Receptionist : Would you like breakfast?
Mrs. Venna : Yes,sure.
Receptionist : It’s one million rupiah’s per night excluding tax.
Mrs. Venna : that’s fine.
Receptionist : Under what name would you like the reservation, please?
Mrs. Venna : Mrs. Venna. That’s V-E-N-N-A
Receptionist : Okay, let me make sure I got that Mrs. Venna. Single room with bath and mini bar, for 01st, 02nd, 03th. Is that correct mam?
Mrs. Venna : Yes, it is. Thank you.
Receptionist : Thank you for choosing Bentani Hotel and have a nice day. Good bye.
Mrs. Venna : Good Bye.